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Contact

Cancellation Policy

Cancellations are honored twenty one (21) days prior to your reserved Service.  Deposits are nonrefundable for the exception of reserved Client's flights or Ship does not Arrive calling a Jamaican port (not applicable if the arriving Flight/Ship has changed arrival date, in which case the reserved excursion is organized to reflect the correct arrival, and the tour has been reorganized for the correct arrival date) or an inclement weather cancellation by Guides.
Cancellations with 21 days or more notice must be submitted in writing by replying to the original E-Mail Confirmation sent or expressjamvacations@yahoo.com to the reserved party e-mail address. If cancellations are not received 21 days or more prior to the reserved Service /Product date  the full charge for the service  will be charged on the "Purchaser" credit card. Cancellations due to "illness" at time of excursion require a certified medical certificate from a  doctor in order to deviate a full balance charge for missing the reserved excursion. The doctor's certificate can be Scanned and email to our email us or presented at time of excursion by participating group members.

Note : Hotels especially All inclusives and Service providers may have thier own Cancellation Policy.